General
We currently have three locations in San Francisco. You can find location addresses and daily hours here.
Our restaurants have casual self-service seating for parties of any size, both indoors and outdoors.
Our goal is to divert as much as possible from landfills. Much of our to-go packaging is compostable and our salad containers are made with P.E.T. – which is recyclable. To support our effort, look for the recycling symbol on packaging and signage in our restaurants for proper disposal.
Yes! You can purchase a gift card in any denomination up to $200 at any one of our restaurant locations. At this time, we do not offer eGift Cards and you cannot purchase gift cards online.
Yes we do! Check out our sister restaurant Mixt for the freshest and most innovative salads, sandwiches and grain bowls out there.
Yes. We recently shortened our name to convey the broader array of delicious menu items we now offer.
We’d love that. If you’re interested in booking a private event, please email us at feedback@spliteats.com. Be sure to include your company name, desired dates and times, desired Split location, and number of people attending.
We’ll get back to you as soon as possible to discuss options. Feel free to browse our menu in the mean time and then let us help you put together the perfect menu for your event.
We do not accept reservations. Our casual, yet sophisticated, in-house dining experience features first-come, first served seating.
Delivery & Pick-Up
Our delivery minimum is $150 (pre-tax subtotal). There is no minimum on pick-up orders. You can pick-up from any of our locations during operating hours. Explore our online ordering section for more details.
Generally, we deliver during the operating hours of the location serving your area. See our Order Delivery section for more details.
Orders can be placed up to a month in advance all the way up to the day-of your order. Cut-off times vary by location and the type of meal you’re ordering. Explore our online ordering section for more details.
We ask for approximately a 1-hour lead-time to make your order and an additional 15-30 minutes to deliver. The online ordering platform is updated in real-time, so please check your location’s available times for the most accurate information.
We highly encourage you to place your order as far in advance as possible to ensure availability.
They’re our third-party partners for delivery orders less than our $150 minimum. They have no daily cutoff times and low delivery minimums, but they do charge service and delivery fees.
The restaurant you selected does not have any availability at that time or the lead time is not long enough for the size of your order. Please select another delivery time.
We charge a $20 delivery fee for all orders that meet our delivery minimum of $150.
Orders
The fastest way to get in touch with our customer service team is emailing us at feedback@spliteats.com. We will respond as soon as possible to help you!
All customizations must be made when you place your order online. After selecting an item, click “Customize” for more options. If you’d like to edit the item after it’s been added to your cart, click “Edit” on the right-hand bar.
We cannot accept any modifications not included on our ordering platform.
Please find the confirmation email you received after placing your order and follow the instructions to cancel your order. Same-day orders cannot be canceled.
If your order is for the next day (or later), please cancel your order and place a new one with the corrections or additions. Unfortunately existing orders cannot be modified (it is a limitation of our ordering system), and same-day orders cannot be canceled or modified.
Adding to or modifying existing orders is our most frequently requested feature. We are working hard to make this available soon!
Please make sure your food sub-total before taxes is at least $150 for deliveries.
Other common issues:
- Double-check that you’re ordering from the correct location by entering your address into our online ordering system.
- Check your delivery address zip code.
- Check your credit card information and billing address.
- For faster ordering, be sure to add a credit card to your account. Go to “My Account” in the top right corner, and then to “Payment Cards.” After you add a credit card, you can select “Current Order” to finish checking out.
Some locations require the addition of a suite or apartment number to be recognized in our system. If your building has multiple units, try entering your address in the format below:
EXAMPLE:
333 Bush Street, Unit 4206
Where ‘333 Bush Street’ is the Street address and ‘4206’ is your unit number.
If you’re still having trouble, please reach out to our customer service team at feedback@spliteats.com.
About the Food
We source our ingredients from dozens of different regional purveyors. The mix of partners is constantly shifting to guarantee that we get the highest-quality and freshest products available at any particular time. Our executive chef is continually sampling, tasting, and meeting with local artisans and growers to ensure we are serving the highest quality, seasonal ingredients.
Our Split menus vary by location to best-serve the communities where we’re located. Each menu is meant to offer signature favorites, seasonal inspirations and reflect the unique characteristics of each neighborhood.
Nothing we serve can be technically labeled as gluten free, since it’s all prepared in-house and our restaurants do prepare items that contain gluten. We do make several items without gluten, but they could all contain trace amounts.
Many of our items can be made dairy-free by eliminating certain ingredients. Several of our items can be made vegan by substituting or removing ingredients. We’d love to help you find an option that’s both delicious and customized – just ask!
As a restaurant that makes all of our items to-order and from scratch, we prepare recipes using wheat, eggs, soybeans, milk, peanuts, tree nuts, and fish in each kitchen. As we prepare our dishes, there is a possibility that items can come into contact with common allergens. As such, we are unable to guarantee that any menu item is completely free of allergens.
We encourage you to contact us at feedback@spliteats.com if you have any questions about ingredients.
Catering
Yes! From breakfast to dinner, we offer a wide variety of packages to suit any occasion. You can order catering online or, if you want our help with putting together a menu, please contact us at catering@spliteats.com. We’re happy to provide you with creative options for your event and then you can place the order online.
Our chefs are superb at selecting a crowd-pleasing assortment of sandwiches, salads and other items for your event. We’re also happy to help you customize an order to specifics that work best for your guests. Just email us catering@spliteats.com and we’ll help you put together the perfect solution.
Yes. When you order online, you will be asked if you need plates, utensils, and napkins. If your venue has reusable plates and utensils, we encourage you to use them and applaud your effort to minimize impact to the environment!
